BUSINESS ANALYST - MILAN in Italia
TMC Italia is looking for a Business Analyst based in Milan (Italy) to work on the design of the next best “Customer Journey”.
Siamo una società di consulenza high-tech globale con un team di ingegneri, scienziati ed esperti digitali provenienti da tutto il mondo. Insieme formiamo una comunità in rapida crescita e orgogliosa. Offriamo servizi di consulenza a clienti di alto profilo a livello globale in diverse aree di servizio, quali:
- Tecnologia e ingegneria
- Energia e fonti rinnovabili
- Scienze della vita e farmaceutica
- Digitale e IT
Maggiori informazioni su questa opportunità
TMC Italy is looking for a Business Analyst based in Milan (Italy) to work on redesigning processes and platforms to let the final user experiencing the best “Customer Journey” possible. The activity will be carried on in an international context, directly interfacing stakeholders. Responsibilities will include:
- Preparation of business cases
- Support to business stakeholders in order to extract, analyse, implement and validate ‘requirements’ of the requested changes of business processes, procedures, and IT systems (Business requirements specification - SRS)
- Analyze and help determine potential (business, mixed and IT) solutions with their risks and dependencies and if necessary, to conduct market analyses to find the best solutions provider
- Ensure the cohesion of business analyses with the corresponding processes and with existing projects
- Support in the implementation of the solution and contribution to its acceptance (Business test scenario - SRS)
- Support and drive the "change management"
- Support the continuous improvement of operational processes
Cosa ci aspettiamo da voi
- Mandatory a Master’s Degree in technical disciplines
- Mandatory experience in the role
- Exceptional analytical, problem solving and conceptual thinking skills
- Excellent documentation skills
- Experience in creating user stories and reports
- Experience on requirements engineering and process modeling using UML
- Understanding of functional analysis and UI mock-ups in order to better communicate with all the stakeholders involved in the product definition
- Understanding of usability principles
- Knowledge of business analysis methodologies (i.e. BABOK)
- Experience on facilitating workshops and giving trainings to business audiences
- Excellent written and verbal communications skills in English
- Availability for occasional international business trips across Europe
- Serious motivation for the Employeneurship model of TMC
Cosa puoi aspettarti da TMC
TMC is an international high-tech consultancy company that brings expertise to their clients in order to support them with the realization of their technological challenges. As such, TMC is operating as an expert center at the disposition of its clients and we help them to be more competitive in an ever more global and faster changing technological world.
At TMC we believe that people are the driving force behind technological innovation. That is why we want to create the best possible conditions for tech talents to thrive in. We offer you a challenging and stimulating work environment in which you can be the director of your own career.
As an Employeneur you are part of our TMC family. Next to our outstanding technical expertise, fun and engagement are meaningful parts of our culture.
Siamo entusiasti del tuo interesse in TMC! Invia la tua candidatura nel modo che preferisci e unisciti al nostro dinamico team.